Privacy Policy

Effective from: November 2, 2020

Last updated: June 11, 2025

 

About Darling Plains Pty Ltd

Darling Plains Pty Ltd is an Australian private company registered in Western Australia. Our ABN is 30 101 170 423, and our ACN is 101 170 423. We operate under several business names, including Rockingham Property Consultants & Valuers, ABC Midland & Hills Property Valuers, and Grundmann & Associates.

 

Our Privacy Promise

We value your privacy and are dedicated to protecting your personal data. This document explains how we gather, utilize, and secure your information in line with the law. A qualified Privacy Officer oversees our data practices to ensure compliance and safety.

 

Applicable Laws

Our practices meet the requirements of the Privacy Act 1988 (Australia) and the Privacy Act 2020 (New Zealand), as well as any other relevant regulations where we operate. For more details, you can visit the Australian Information Commissioner’s website.

 

What We Consider Personal Information

Personal information includes any data that identifies you or can be linked to you, such as:

 

Your name and contact information

 

Job and employment details

 

Financial information like income or expenses

 

Household details such as dependants

 

Why We Collect Your Data

We collect personal information to:

 

Deliver requested products and services

 

Manage your account and service relationship

 

Send important updates or legal notices

 

Provide marketing communications with your permission

 

Fulfill legal and regulatory duties

 

How We Obtain Information

Information comes from:

 

Your direct input via forms, calls, emails, or meetings

 

Service interactions and operational processes

 

Authorized third parties, where legally permitted

 

Public databases and government sources

 

Use and Disclosure of Information

We use your personal data solely for the reasons listed above. We may share it only with:

 

Authorized representatives and consultants

 

Government and regulatory bodies when required

 

Trusted service providers under strict confidentiality

 

We do not sell or lease your information for advertising.

 

Protecting Your Data

We use multiple security methods, including:

 

Encryption technologies like TLS/SSL

 

Firewalls and secure servers with restricted access

 

Regular staff training on privacy matters

 

Ongoing IT security audits and reviews

 

Our security aligns with international standards such as ISO/IEC 27001.

 

Cookies and Online Tracking

Our website uses cookies to improve your experience. Cookies do not personally identify you but may link to information you provide. You can manage cookie preferences via your browser settings. To opt out of targeted advertising, visit the Network Advertising Initiative.

 

Your Privacy Rights

You have the right to:

 

Access your personal information

 

Request corrections or updates

 

Ask for deletion, where legally possible

 

Withdraw marketing consent at any time

 

Submit requests to our Privacy Officer at [email protected]. We respond within 30 days and inform you of any delays.

 

Consequences of Not Providing Data

Certain services require specific personal data. Without it, we may not be able to provide or continue those services.

 

Complaints Process

If you believe your privacy has been compromised, contact our Privacy Officer at [email protected]. If unresolved, you may escalate to:

 

Office of the Australian Information Commissioner (OAIC): oaic.gov.au/privacy/making-a-privacy-complaint

 

Office of the Privacy Commissioner (New Zealand): privacy.org.nz

 

Website Analytics

We collect anonymous and aggregated data like page visits and time spent on site to improve our services. This data does not personally identify users.

 

Moderation of Online Content

We reserve the right to remove or moderate content on our platforms if it is harmful, defamatory, offensive, or false.

 

Updates to This Policy

We review this Privacy Policy regularly and update it to stay compliant with laws and best practices. The current version is available on our website with the effective date shown.

 

Contact Information

Privacy Officer

Darling Plains Pty Ltd

Trading as Rockingham Property Consultants & Valuers

Email: [email protected]